FAQ

I am having trouble keeping writing on Bandette or Bandle cup and bottle label bands. Am I doing something wrong?

TIPS TO ACCOMPANY WRITING INSTRUCTIONS

***Update: Due to variable experiences reported by customers when using Sharpie markers, we suggest you use ballpoint pens. Also, due to variability in the temperature of water in different dishwashers, we recommend the boiling method for making writing longer-lasting.***

1) In general, ballpoint pen works better for staying on the bands than Sharpie.

2) If you choose to write with a Sharpie on just about anything, you need to give it time to dry or else some or all of it will transfer onto your hands when you touch it. If you want to use a Sharpie for daily use, let it dry for an hour or two before using the band.

3) The heat of the hot water, followed by cooling to room temperature is what helps seal writing in to make it longer lasting. Boiling the bands for 10 minutes after writing on them, and then letting them cool should work (again, give a Sharpie time to dry before boiling). Some fading may occur over time. If fading occurs, re-apply writing and repeat the boil-cool cycle described above.

4) We had a conversation with a Whirlpool dishwasher repair crew. They said most people don’t realize the temperature of their dishwasher cycle has a significant correlation to the temperature of your kitchen sink water at the start of the cycle, since most kitchen sinks and dishwashers are on the same water line. If your tap water is cold before you start the dishwasher cycle your dishwasher cycle takes longer to heat up and will not be near as hot as if you started with hot water. Since washing dishes takes three things, mechanical action of water spraying, detergent, and heat, your dishes will also come out cleaner. Try it yourself. If you are still having trouble, please try the boiling method (and let us know you are having trouble so we can see if there is another issue we can help solve!).

Will ViveVita be offering other products for families?

Yes, we have more great products for families and homes coming soon. We will be unveiling 5 new products at the ABC Kids Expo in Las Vegas, NV October 10-13, 2010! Come check us out on the ground floor, “Front and Center” in BOOTH #229.

Do ViveVita products meet the current guidelines for safety?

Yes, ViveVita is an HR 4040 compliant company. We understand how important our families are and we appreciate the industries guidelines to ensure safety. We perform regular safety and materials testing on all of our products to ensure that they meet high quality standards.

Will ViveVita release any of my personal information to other companies?

No, we will not release any of your information to other companies. We may use comments and data for our own tracking and sales information.

Is ViveVita an environmentally friendly company?

Yes, we do our best to support the environment. Our packaging is uses very minimal plastics, if any. We like helping families be more environmentally conscious in everyday life. Bandettes promote decreased water consumption by saving on dishwashing, less cups used equals less cups to wash.

	FAQ I am having trouble keeping writing on Bandette or Bandle cup and bottle label bands. Am I doing something wrong? TIPS TO ACCOMPANY WRITING INSTRUCTIONS *Update: Due to variable experiences reported by customers when using Sharpie markers, we suggest you use ballpoint pens. Also, due to variability in the temperature of water in different dishwashers, we recommend the boiling method for making writing longer-lasting.* 1) In general, ballpoint pen works better for staying on the bands than Sharpie. 2) If you choose to write with a Sharpie on just about anything, you need to give it time to dry or else some or all of it will transfer onto your hands when you touch it. If you want to use a Sharpie for daily use, let it dry for an hour or two before using the band. 3) The heat of the hot water, followed by cooling to room temperature is what helps seal writing in to make it longer lasting. Boiling the bands for 10 minutes after writing on them, and then letting them cool should work (again, give a Sharpie time to dry before boiling). Some fading may occur over time. If fading occurs, re-apply writing and repeat the boil-cool cycle described above. 4) We had a conversation with a Whirlpool dishwasher repair crew. They said most people don’t realize the temperature of their dishwasher cycle has a significant correlation to the temperature of your kitchen sink water at the start of the cycle, since most kitchen sinks and dishwashers are on the same water line. If your tap water is cold before you start the dishwasher cycle your dishwasher cycle takes longer to heat up and will not be near as hot as if you started with hot water. Since washing dishes takes three things, mechanical action of water spraying, detergent, and heat, your dishes will also come out cleaner. Try it yourself. If you are still having trouble, please try the boiling method (and let us know you are having trouble so we can see if there is another issue we can help solve!). Will ViveVita be offering other products for families? Yes, we have more great products for families and homes coming soon. We will be unveiling 5 new products at the ABC Kids Expo in Las Vegas, NV October 10-13, 2010! Come check us out on the ground floor, “Front and Center” in BOOTH #229. Do ViveVita products meet the current guidelines for safety? Yes, ViveVita is an HR 4040 compliant company. We understand how important our families are and we appreciate the industries guidelines to ensure safety. We perform regular safety and materials testing on all of our products to ensure that they meet high quality standards. Will ViveVita release any of my personal information to other companies? No, we will not release any of your information to other companies. We may use comments and data for our own tracking and sales information. Is ViveVita an environmentally friendly company? Yes, we do our best to support the environment. Our packaging is uses very minimal plastics, if any. We like helping families be more environmentally conscious in everyday life. Bandettes promote decreased water consumption by saving on dishwashing, less cups used equals less cups to wash.